Interaction Guide for Health Professionals Working with PTSD and Dissociative Disorder Patients
By Jennie Grace
**1. ** Be Clear and Honest:
• Use simple, straightforward language.
• Avoid medical jargon unless necessary, and explain any terms clearly.
• Be transparent about what you are doing and why.
**2. ** Direct Communication:
• Ask questions directly but compassionately.
• Avoid making assumptions about the patient’s feelings or experiences.
• If a question may be sensitive, frame it gently.
**3. ** Handling Triggers:
• If you notice signs of distress, gently ask, “Is there something I said that might have triggered you?”
• Show empathy and patience.
• Offer support by asking, “How can I support you through this trigger?”
**4. ** Be Willing to Learn:
• Acknowledge that the patient is the expert on their experiences.
• Be open to learning from the patient about their needs and coping mechanisms.
• Validate their feelings and experiences.
**5. ** Patient Understanding:
• Explain procedures or information slowly and clearly.
• Regularly check in by asking, “Am I explaining this in a way that you understand?”
• Encourage the patient to ask questions or express concerns.
**6. ** Inclusion in Well-Being:
• Involve the patient in discussions about their care plan.
• Respect their input and preferences.
• Collaborate with the patient to develop strategies that support their well-being.
**7. ** Avoid Assumptions About Trauma:
• Do not assume the ,patient will be triggered by everything related to their trauma
• Recognise that triggers can be lessened, avoided, managed with careful communication and planning alongside the patient.
• Understand that both the patient and the medical team can learn from triggering experiences to prevent or to lessen the impact of future issues.
**8. ** Continuous Learning:
• Use each interaction as an opportunity to improve care for patient and others with similar conditions.
• Reflect on what worked and what could be improved after each session.
By following these guidelines, health professionals can foster a supportive, respectful, and effective therapeutic environment for patients with PTSD and dissociative disorders.